Clivo Ventures Private Limited ("Clivo", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website at clivotech.io (the "Website") or use any of our applications, products, or services (collectively, the "Services").
This Policy applies to the Website and to Clivo's corporate data handling practices generally. Each Clivo application has its own supplementary privacy notice. Where an app-specific notice differs from this Master Policy, the app-specific notice prevails for that app.
By using the Website or the Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Policy.
1. WHO WE ARE
Clivo Ventures Private Limited is a private limited company incorporated under the Companies Act, 2013, with its registered office at:
Unit 109, Master Mind-V, Royal Palms Estate, Aarey Milk Colony, Goregaon East, Mumbai, Maharashtra 400065, India.
CIN: U62020MH2026PTC465602 | PAN: AANCC4455D | Email: strategy@clivotech.io
For the purposes of the Digital Personal Data Protection Act, 2023 ("DPDP Act"), Clivo is the "Data Fiduciary". For the purposes of the EU GDPR, Clivo is the "data controller" in respect of data of users in the EEA and UK, to the extent applicable.
2. SCOPE OF THIS POLICY
This Master Privacy Policy covers:
- Your visit to and use of the Website at clivotech.io, including contact forms, newsletter sign-ups, and other interactions;
- General corporate data-handling practices across all of Clivo's products and services;
- Communications you initiate with us; and
- Prospective and current business relationships with customers, vendors, partners, and job applicants.
App-specific practices are set out in the privacy notice for each application, accessible from within the app and from its page on clivotech.io.
3. PERSONAL DATA WE COLLECT
3.1 Information you provide directly
- Identity and contact information: name, email address, telephone number, company name, job title;
- Communications: the content of messages you send us via contact forms, email, or other channels;
- Marketing preferences: subscription to newsletters, product updates, and event invitations;
- Recruitment information: where you apply for a role with Clivo, details you provide in your application.
3.2 Information collected automatically
- Device and technical data: IP address, browser type and version, device type, operating system, referring URLs, language settings, and time-zone;
- Usage data: pages viewed, time spent on pages, navigation paths, and interactions with the Website;
- Cookies and similar technologies: see Section 9 (Cookies) below.
3.3 Information from third parties
We may receive personal data about you from third parties such as business partners, analytics providers, recruitment platforms, and publicly available sources, where permitted by applicable law.
4. WHY WE PROCESS YOUR PERSONAL DATA
- Operating the Website: to display the Website, maintain its security, and ensure it functions correctly;
- Communications: to respond to your enquiries and provide information you have requested;
- Marketing: where you have opted in or where permitted by law, to send updates about Clivo's products, services, and events. You can opt out at any time;
- Analytics and improvement: to understand how visitors use the Website and improve our Services;
- Business operations: to manage customer and vendor relationships and process payments where applicable;
- Recruitment: to evaluate job applications and maintain talent pipelines;
- Legal and regulatory compliance: to comply with applicable laws and enforce our legal rights.
5. LEGAL BASES FOR PROCESSING
- Consent: where you have given us clear consent for a specific purpose;
- Contract: where processing is necessary to enter into or perform a contract with you;
- Legal obligation: where we are required by law to process your data;
- Legitimate interests: where processing is necessary for our legitimate business interests, balanced against your rights and freedoms.
You may withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
6. HOW WE SHARE PERSONAL DATA
We do not sell your personal data. We may share personal data with:
- Service providers: third-party vendors providing hosting, email delivery, analytics, customer support, and payment processing, under written agreements;
- Group companies: our affiliates and subsidiaries, for the purposes described in this Policy;
- Professional advisors: lawyers, accountants, auditors, and insurers, where necessary;
- Regulators and authorities: where required by law or to protect our legal rights;
- Business transfers: in connection with a merger, acquisition, or sale of our business, subject to confidentiality protections.
7. INTERNATIONAL DATA TRANSFERS
Clivo is headquartered in India. Personal data is primarily stored and processed in India. Where we transfer personal data to service providers in other countries, we implement appropriate safeguards in accordance with the DPDP Act and, where applicable, GDPR transfer mechanisms such as standard contractual clauses.
8. DATA RETENTION
- Website enquiries and contact form submissions: up to 24 months from the date of last communication;
- Marketing list data: until you unsubscribe or withdraw consent;
- Recruitment data: up to 12 months after the conclusion of the recruitment process;
- Customer and vendor data: for the duration of the commercial relationship plus up to 8 years as required by applicable tax and commercial laws;
- Analytics and log data: typically up to 26 months.
9. COOKIES AND SIMILAR TECHNOLOGIES
The Website uses cookies to function correctly, analyse usage, and (where you consent) deliver relevant content. Categories:
- Strictly necessary cookies: required for the Website to operate;
- Analytics cookies: help us understand how visitors interact with the Website;
- Functional cookies: remember your preferences and enhance your experience;
- Marketing cookies: used to deliver relevant advertising where you consent.
You can manage your cookie preferences through your browser settings or any cookie banner we provide.
10. YOUR RIGHTS
Subject to applicable law, you have the following rights:
- Access: obtain a copy of the personal data we hold about you;
- Correction: have inaccurate or incomplete personal data corrected;
- Erasure: have your personal data deleted, subject to legal exceptions;
- Restriction: ask us to restrict processing in certain circumstances;
- Portability: receive your personal data in a structured, machine-readable format;
- Objection: object to processing based on legitimate interests and to direct marketing;
- Withdraw consent: where processing is based on consent, withdraw it at any time;
- Nominate: under the DPDP Act, nominate another individual to exercise your rights;
- Grievance redressal: raise a grievance with our Grievance Officer (see Section 13);
- Complaint: lodge a complaint with the Data Protection Board of India or relevant supervisory authority.
To exercise any of these rights, contact us at strategy@clivotech.io.
11. CHILDREN'S PRIVACY
The Website is not directed to children under the age of 18. We do not knowingly collect personal data from children without verifiable parental consent. If you believe we have inadvertently collected personal data from a child, contact us at strategy@clivotech.io and we will delete the data.
12. SECURITY
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction — including encryption in transit, access controls, and secure development practices. However, no method of transmission or storage is completely secure.
13. GRIEVANCE OFFICER
In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, we have appointed a Grievance Officer:
Grievance Officer: Abhay Muttreja, Managing Director
Email: strategy@clivotech.io
Postal Address: Unit 109, Master Mind-V, Royal Palms Estate, Aarey Milk Colony, Goregaon East, Mumbai, Maharashtra 400065, India.
14. APP-SPECIFIC PRIVACY NOTICES
Each Clivo application has its own privacy notice. App-specific notices currently available:
Additional notices will be added as Clivo launches new applications.
15. CHANGES TO THIS POLICY
We may update this Policy from time to time. We will post the updated Policy on the Website and update the "Last updated" date. Where changes are material, we will provide prominent notice and, where required by law, obtain your consent.
16. CONTACT US
Clivo Ventures Private Limited
Unit 109, Master Mind-V, Royal Palms Estate, Aarey Milk Colony, Goregaon East, Mumbai, Maharashtra 400065, India
Email: strategy@clivotech.io | Website: clivotech.io
© 2026 Clivo Ventures Private Limited. All rights reserved. CIN: U62020MH2026PTC465602